Check out some of the frequent questions we receive about our water features.
Creating incredible water features and enhancing landscapes is what we do at New Hope Aquascapes. Check out some of the questions we commonly receive about our services below.
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What services do you offer?
We specialize in designing, installing, and maintaining custom water features. Some of these include koi ponds, swim ponds, waterfalls, ponds, and fountains. We also offer landscape design and installation services.
What types of water features do you design and install?
We can create a wide variety of water features. These include natural-looking ecosystem ponds, koi ponds, fountains, waterfalls, pondless water features, and many others.
How can I schedule a consultation?
Are you certified and insured?
Yes! We are a Master Certified Aquascape Contractor, which means we have undergone intensive training and adhere to the highest industry standards. We are also fully licensed and insured to protect your peace of mind.
Why should I choose a Master Certified Aquascape Contractor?
A Master Certified Aquascape Contractor designation signifies superior knowledge, experience, and artistic skill in water feature design and construction. Choosing us ensures your feature is built correctly the first time using products built for longevity.
Do you offer landscape design services?
We do. We offer integrated landscape design and installation services. These include hardscaping, flower beds, and exterior lighting, to ensure your custom water feature is seamlessly integrated into your outdoor space.
Do you serve both residential and commercial clients?
How long have you been building water features?
We have years of experience building and maintaining incredible water features for those in our community. We rely on this expertise and experience with every new project.
How long does it take to install a new water feature?
The installation timeline depends on the size and complexity of the project. While a smaller fountain might take a day, a larger, complex ecosystem or swim pond can take up to two weeks.
How much does a custom water feature typically cost?
Pricing is dependent on the size, materials, and complexity of the project. We offer options for every budget and every size of property.
What is a pondless water feature?
A pondless water feature is a waterfall or stream that disappears into an underground reservoir instead of into a visible pond. These features offer the relaxing sight and sound of a waterfall with minimal maintenance.
Can you help me choose the right water feature for my yard?
Absolutely. During our consultation, our design team will assess your outdoor space, discuss your goals, budget, and maintenance expectations, and then offer creative ideas tailored to your property.
What pond maintenance services do you offer?
How often should I clean my pond?
We usually recommend a thorough spring pond cleanout every year to remove built-up organic debris and prepare for warmer weather. Routine, minor maintenance is recommended year-round to keep your pond at its best.
Can you help with pond issues like algae or murky water?
Yes! As pond specialists, we can diagnose persistent issues, like murky water or algae blooms. We can then provide remediation solutions to balance your pond’s ecosystem.